While patient care takes place in the hospital and clinic, health plans have a critical role to play as an aggregator of data and partner in driving outcomes. As part of that partnership, health plans have the duty operate as efficiently as possible, realizing their own benefits and to American healthcare broadly.
Arcadia came to us with a proven track record of managing these types of projects, a proven track record of understanding their clients’ needs related to patient population management, and a unique ability to translate their insights into something we could take action on. Ultimately, Arcadia’s ability to understand our needs from a clinical and financial perspective, and understand them better than any other company we looked at as we started down this path, was what set Arcadia above the rest.
This is the kind of tool that I want to use every single day in my office.
The Performance Management and Utilization Management capabilities are as good as I’ve ever seen them implemented. Our current tools just spit out a bunch of data and reports, and we’re just now (three years later) figuring out how to get some value out of it. You’ve made that information much more actionable and valuable.